2. UNWTO definition
At the Grand Hotel, we believe that sustainable tourism is tourism that takes full account of its current and future economic, social, and environmental impacts while addressing the needs of visitors, the industry, the environment, and host communities (UNWTO, n.d.). We therefore aim to reduce our negative effects and increase our positive impacts.
3. Continuous improvement
Sustainability is a journey of continuous improvement, and we are aware that we have a lot to learn. So far, we have taken measures on an ad hoc basis, but we now will organise all our efforts under this single policy. We will remain constantly questioning our actions and will seek to improve all the systems already established for sustainability. Our Green Team will be leaders in this approach.