Making A Booking
What is the best way to make a reservation at The Grand Hotel?
The best way to book your stay at The Grand Hotel is directly through our official website at www.thegrand.ie, where you’ll always find our best rates and exclusive offers guaranteed. You can also reach our dedicated reservations team by phone at +353 1 845 0000 or by email at booking@thegrand.ie. We’re happy to help you plan the perfect stay.
What payment methods does The Grand Hotel accept?
The Grand Hotel accepts all major credit cards, including Visa, Mastercard, and American Express, ensuring a smooth and secure booking experience for all guests.
What is The Grand Hotel’s credit card policy?
A valid credit card is required at the time of booking to secure your reservation at The Grand Hotel. Your card will be pre-authorised 24 hours prior to your arrival date. Please note that debit cards used to guarantee a booking will be charged the cost of the first night at the time of booking.
Is my booking confirmed without a credit card?
Reservations at The Grand Hotel require valid credit card details to be fully confirmed. Provisional bookings are held for an agreed period and if card details are not received within this time, the reservation will be released. To secure your room, simply provide your card details at the time of booking on www.thegrand.ie.
How do I make a group or multi-room booking at The Grand Hotel?
Bookings of up to 9 rooms can be made easily through our website at www.thegrand.ie. For larger group reservations or event accommodation in Malahide, please contact our reservations team directly on +353 1 845 0000 or email booking@thegrand.ie. We’ll create a tailored package to suit your group’s needs.
Can I make a special request when booking at The Grand Hotel?
Absolutely! For special requests, please contact our reservations team in advance on +353 1 845 0000 or at booking@thegrand.ie and we will do everything we can to accommodate your request.
Do room rates at The Grand Hotel include VAT?
Yes, all room rates displayed on www.thegrand.ie are fully inclusive of all taxes and fees. VAT is applied at the current Irish rate of 13.5%, so the price you see is the price you pay with no hidden charges.
I haven’t received a booking confirmation from The Grand Hotel, What should I do?
If you haven’t received your booking confirmation email, we recommend checking your spam or junk folder first. If it’s still not there, please contact our reservations team on +353 1 845 0000 or email booking@thegrand.ie and we’ll resend your confirmation right away.
How do I amend or cancel my booking at The Grand Hotel?
To make any changes to an existing reservation, please contact our reservations team as early as possible on +353 1 845 0000 or at booking@thegrand.ie. For bookings made through a third-party platform such as Booking.com or Expedia, please contact them directly as their individual terms and conditions will apply.
What is the cancellation policy at The Grand Hotel?
For reservations made directly with The Grand Hotel, either on www.thegrand.ie or by contacting our team, cancellations must be made at least 24 hours prior to your arrival date. Cancellations received within 24 hours of arrival will incur a charge equivalent to one night’s accommodation. Advance Purchase rates are non-cancellable and non-refundable. For group bookings, please refer to your individual contract. Third-party bookings are subject to the cancellation policy of the relevant platform.
Do you offer any special packages or promotions?
Yes, The Grand Hotel, Malahide regularly offers a selection of special packages and promotional rates throughout the year. The best place to find our latest offers is directly on our website at www.thegrand.ie/special-offers/ where our best rates are always guaranteed. You can also contact our reservations team on +353 1 845 0000 or at booking@thegrand.ie for further details.
What is the no-show policy at The Grand Hotel?
Yes, The Grand Hotel regularly offers a selection of special packages and promotional rates throughout the year. The best place to find our latest offers is directly on our website here where our best rates are always guaranteed. You can also contact our reservations team on +353 1 845 0000 or at booking@thegrand.ie for further details.
Can I book a room as a gift for someone else?
Yes, you are welcome to book a room on behalf of another guest at The Grand Hotel. Please ensure you provide the name of the guest who will be checking in at the time of booking. If you would prefer to give the gift of a stay as a voucher, our gift vouchers can be redeemed against accommodation and all hotel facilities. To arrange either option, please contact our reservations team on +353 1 845 0000 or email booking@thegrand.ie.