General Hotel information
Are pets permitted at The Grand Hotel?
While we are unable to accommodate pets at The Grand Hotel, trained guide dogs and registered assistance dogs are always welcome. If you are travelling with an assistance dog, please inform our reservations team in advance on +353 1 845 0000 or at booking@thegrand.ie so we can make the necessary arrangements for your arrival.
Is Wi-Fi available at The Grand Hotel?
Yes, complimentary high-speed Wi-Fi is available throughout The Grand Hotel, including in all bedrooms, meeting rooms, and public areas. Connection details will be provided at check-in.
Is the reception desk at The Grand Hotel open 24 hours?
Yes, our reception desk is staffed 24 hours a day, 7 days a week.
What is the smoking policy at The Grand Hotel?
The Grand Hotel operates a strict non-smoking policy throughout the entire property. All bedrooms are non-smoking and fitted with smoke alarms. Guests who do not adhere to this policy will be subject to an additional cleaning charge.
Does The Grand Hotel have lifts?
Yes, The Grand Hotel has several lifts located throughout the property, providing easy access to all floors and areas of the hotel for all guests.
Does The Grand Hotel sell gift vouchers?
Yes, The Grand Hotel gift vouchers make a wonderful present for any occasion and can be redeemed across all hotel facilities, including dining, leisure, and accommodation. Gift Vouchers can be purchased online, by calling us on +353 1 845 0000, or email reception@thegrand.ie.
Are there fridges in the bedrooms at The Grand Hotel?
Yes, fridges are standard in our Phoenix, Family, and Executive Bedrooms. For guests staying in Superior rooms, fridges are available on request. Please contact our reservations team in advance on +353 1 845 0000 or at booking@thegrand.ie to arrange this.
Can I rent a car at or near The Grand Hotel?
Yes, a GoCar self-service car sharing service is available on site, ideal for short hires from as little as 30 minutes. For longer rentals, several major car hire companies including Hertz, Enterprise, and Avis operate in North County Dublin. Our reception team can provide further guidance on the nearest locations.
Are there EV charging points at The Grand Hotel?
Yes, The Grand Hotel has four electric vehicle charging points located in the hotel car park, offering a convenient option for guests travelling by electric car.
How do I get to The Grand Hotel, Malahide?
The Grand Hotel is ideally located in Malahide Village and is easily accessible by car, public transport, and taxi from Dublin City Centre, Dublin Airport, and all major national motorways. For detailed directions, please visit www.thegrand.ie or contact our reception team on +353 1 845 0000 who will be happy to help you plan your journey.
What should I do if I have left something behind at The Grand Hotel?
If you believe you have left a personal item behind after check-out, please contact our reception team as soon as possible on +353 1 845 0000 or email reception@thegrand.ie. We will do our best to locate your item and arrange its safe return.
Are there hairdressers and beauty salons near The Grand Hotel?
Yes, there are several hairdressers and beauty salons within a short walking distance of The Grand Hotel in Malahide Village. Our reception team will be happy to point you in the right direction during your stay.
Does The Grand Hotel have on-site parking and what are the charges?
Yes, The Grand Hotel has complimentary on-site parking for hotel guests. The car park also features four electric vehicle charging points for guests travelling by electric car. Spaces are subject to availability and cannot be pre-reserved. Please speak with our reception team on arrival if you require any assistance.
What languages are spoken by The Grand Hotel team?
Our team at The Grand Hotel is multilingual and able to assist guests in a variety of languages, we welcome guests from all over the world and will always do our very best to assist international visitors. Please do not hesitate to contact us in advance if you have any specific communication requirements.
Does The Grand Hotel have a concierge service?
Our reception team at The Grand Hotel is on hand 24 hours a day to provide assistance throughout your stay. We are happy to help with restaurant reservations, taxi and transport arrangements, tour bookings, directions, and local recommendations. Whether you are looking for the best walks along Malahide Beach, a table at a local restaurant, or a transfer to Dublin Airport, simply ask at reception and we will take care of it for you.