Privacy Policy

Privacy Policy
Our Privacy Policy at the Grand Hotel, Malahide, Limited (the “Hotel”), is that
the privacy and confidentiality of user information is important. We are
committed to maintaining the privacy and security of your user information.
We may update this policy from time to time, so please check here frequently.
The Hotel will not disclose identifiable user information to any third party
without consent. Where we refer to the “Site” in this document it means the
website, social media sites or any other electronic or internet based means by
which the Hotel communicates.

What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we obtain
from you is not used in a way that you may be unaware of or not agreeable to.
You may wish to submit an information request about our Hotel, participate in
one of our promotions or subscribe to our e-mail or postal mail lists. In
response, we may ask for information such as your name, email and postal
address. In the event you opt to provide us with this information, we will only
use it for the purpose specified. Information collected on the Hotel’s website,
social media sites etc. may be used to:

 Enter your email in our promotions
 Send marketing communications or surveys to you
 Respond to your questions or suggestions
 Improve the quality of your visit to our site.

You can opt-out of any of these promotions by emailing the hotel directly.
We do not sell or rent any of your personal information with any other
party including any third-party joint promoters, nor use it for unapproved
commercial purposes.

At the time you submit personal information or make a request, the intended
use of the information you submit will be apparent in the context in which you
submit it and/or because the Site states the intended purpose. By submitting
personal information at the Site, you are giving your consent and permission
for any use that is consistent with uses stated in this Privacy Policy or
disclosed elsewhere at the Site at the point you submit such personal
information, and such consent will be presumed by Hotel, unless you state
otherwise at the time you submit the personal information.

Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your [registration/transaction/quote] by clicking [submit/next]. Such contact details and data may be used [state purpose(s) e.g. to contact you to enquire why you did not complete your [registration/transaction/quote].

Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.  Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. (Please note that we have the ability to retain your contact details should you input them on our website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction/quote by clicking submit. Such contact details may be used to contact you to assist with your registration/transaction).

Information you enter into our booking forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your enquiry/attempted transaction, even if you don’t confirm the transaction. This may be used to send operational emails to enquire as to why the transaction was not completed. We will not use this data for any other purpose, we won’t store it for longer than necessary and we certainly won’t share it with any other company. Our aim is simply to provide you with the highest level of service that we can.

Secure Reservations
If you decide to make an online reservation at the website, you will be linked
to a reservation interface and a third party booking engine (Booking Engine)
provided by our booking management system vendor. While it appears to be
part of our site, the booking engine is in fact provided by a third party and is
governed by its privacy practices. We understand that security remains the
primary concern of online consumers and have chosen the Booking Engine
Vendor carefully. All information sent to this site, if in an SSL session, is
encrypted, protecting against disclosure to third parties.

Careers Information
If you decide to make an online career enquiry, you will be linked
to a interface and a third party website (HR website)
provided by our HR management software vendor. While it appears to be
part of our site, the HR website is in fact provided by a third party and is
governed by its privacy practices. We understand that security remains the
primary concern of online consumers and have chosen the HR website
Vendor carefully. All information sent to this site, if in an SSL session, is
encrypted, protecting against disclosure to third parties.

Protecting your information
We would like our website visitors to feel confident about using the website to
plan and purchase their accommodations, so Hotel is committed to protecting
the information we collect. The Hotel has implemented a security program to
keep information that is stored in our systems protected from unauthorized
access. Our website is hosted in a secure environment. The website
servers/systems are configured with data encryption, or scrambling,
technologies, and industry-standard firewalls. When you enter personal
information during the reservation process, or during a customer email signup,
your data is protected by Secure Socket Layer (SSL) technology to ensure
safe transmission.

Children’s Privacy & Parental Consent
Please be aware that Hotel has not designed its Site for, and does not intend
for it to be used by, anyone under age 18. Accordingly, this Site should not be
used by anyone under age 18. Our privacy policy prohibits us from accepting
users who are under the age of 18. Hotel specifically requests that persons
under the age of 18 not use this Site or submit or post information to the Site.
Should Hotel inadvertently acquire personal information or other data from
users under the age of 18, Hotel will not knowingly provide this data to any
third party for any purpose whatsoever, and any subsequent disclosure would
be due to the fact the user under age 18 used the Site and submitted personal
information without solicitation by or permission from Hotel.

Links Provided To Other Sites
Hotel may provide links to a number of other web sites that we believe might
offer you useful information and services. However, those sites may not follow
the same privacy policies as Hotel. Therefore, we are not responsible for the
privacy policies or the actions of any third parties, including without limitation,
any web site owners whose sites may be reached through this Site, nor can
we control the activities of those web sites. We urge you to contact the
relevant parties controlling these sites or accessing their on-line policies for
the relevant information about their data collection practices before submitting
any personal information or other sensitive data.

Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of the company
for whom you use the Site and whose information you submit (if any), to this
on-line Privacy Policy, including the collection and use of information by Hotel,
as described in this statement, and also signifies agreement to the terms of
use for the Site. Continued access and use of the Site without acceptance of
the terms of this Privacy Policy relieves Hotel from responsibility to the user.

Policy Modifications & Contacting Hotel
The Hotel reserves the right to change this Privacy Policy at any time; notice
of changes will be published on this page. Changes will always be
prospective, not retroactive. If you have questions about our policies, please
contact: +353 1 8450000

Issued 28th October 2014